Company Details
Company URL: https://www.berkleytechnologyservices.com/
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “ What’s Next ” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry-leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities
The
Senior Vice President, Business Applications Leader is a senior technology executive responsible for leading the strategy, execution, and operations of enterprise systems that support core insurance functions. This role reports to the Chief Information Officer and is critical to enabling scalable growth, operational efficiency, and superior customer and agent experiences across the organization.
This role will work closely with other IT leaders including the heads of Infrastructure, Enterprise Architecture, and Information Security, and will operate within a central shared services model while collaborating with divisional CIOs to ensure alignment across business units. The SVP will also be responsible for cultivating and managing executive-level relationships across business and technology leadership to ensure strategic alignment and shared accountability.
Key Functions Include But Are Not Limited To
- Define and execute the strategic roadmap for business applications aligned to enterprise goals
- Lead modernization initiatives including cloud adoption, platform optimization, and automation
- Oversee the full application portfolio (policy, billing, claims, CRM, portals, underwriting tools)
- Drive large-scale transformation programs, system implementations, and integrations
- Establish strong governance for project delivery, prioritization, and risk management
- Ensure high performance, security, scalability, and reliability of critical systems
- Lead and develop a high-performing global team (300+), fostering innovation and accountability
- Partner with cross-functional teams (Infrastructure, Architecture, Security) to align technology strategy
- Build strong relationships with executive stakeholders and serve as a strategic advisor
- Manage key vendor partnerships and ensure delivery against performance and business expectations
Qualifications
- Bachelor’s degree in computer science, Information Systems, or related field (Master’s or MBA preferred).
- 15+ years of experience in enterprise applications, with 5+ years in executive leadership roles.
- Significant experience implementing and managing insurance policy, billing, and claims systems.
- Proven success in managing large, distributed teams and multi-million-dollar budgets.
- Strong understanding of commercial insurance operations, regulatory requirements, and industry trends.
- Experience with cloud platforms (AWS, Azure), microservices, APIs, and enterprise integration.
- Demonstrated success working in a central shared services model and partnering with divisional CIOs.
- Prior experience in organizational consolidation and enterprise harmonization initiatives.
- Excellent communication, stakeholder engagement, and change management skills.
Additional Company Details
We do not accept any unsolicited resumes from external recruiting agencies or firms.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details
Sponsorship not Offered for this Role
