Position is in office every day in Media.
Gift and Home Accessories company is seeking an experienced, energetic, and efficient Sales Operations person to work with the Sales team and customers. Must have prior sales operations experience.
Responsibilities:
- Handle samples, project management, and fill in information on retailer portals.
- Process Sales Orders and Handle Customer Quote Sheets: Receive and process sales quotes and orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.
- Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics.
- Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules.
- Back up sales team members when needed. Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral.
- Order and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. Ensure accurate stock levels and assist in resolving any discrepancies.
- Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers.
Required Skills:
- 4 years of proven experience in a sales support or sales operations/administrative role.
- Excellent organizational and time management skills with outstanding attention to detail and accuracy.
- Effective communication and interpersonal skills with ability to prioritize tasks and work under pressure.
- Very strong Excel skills and experience on retailer web portals.
- Ability to work independently and collaboratively in a team and has strong problem-solving and decision-making abilities.
- College degree highly preferred. High school diploma or equivalent; a degree in business administration or a related field is preferred.
