Revenue Operations Lead
Location: London (Hybrid)
Salary: £70,000–£90,000 depending on experience
Looking for an experienced Revenue Operations Lead to own and scale revenue operations function across Sales, Marketing, Customer Success and wider GTM teams.
This is a high-impact role at the centre of the commercial organisation. You’ll be responsible for designing and optimising the systems, processes, data and reporting that power revenue growth across the business. You’ll work closely with senior stakeholders across Sales, Marketing, Finance and Customer teams to improve operational efficiency, visibility and decision-making across the full customer lifecycle.
You’ll be both a strategic thinker and hands-on operator — comfortable defining RevOps strategy while also building workflows, automations and reporting directly within the tech stack.
What you’ll be doing
Revenue Operations Strategy & Execution
- Own and develop the Revenue Operations roadmap, aligning systems, data and processes to company growth goals.
- Partner with Sales, Marketing, Customer Success and Leadership to improve revenue performance across the funnel.
- Drive operational excellence across lead management, pipeline management, forecasting, customer lifecycle management and renewals.
- Build scalable GTM processes that support growth while improving efficiency and team productivity.
- Identify bottlenecks and opportunities across the revenue funnel using data and insights.
Systems Ownership & Revenue Tech Stack
- Act as system owner and power user across our RevOps technology stack, including:
- Salesforce
- HubSpot
- Apollo
- Notion
Salesforce Administration & Automation
- Serve as the internal Salesforce expert and primary owner of the platform.
- Build and manage:
- workflows & flows
- automation
- dashboards and reporting
- validation rules
- integrations via API
- Improve CRM usability, data quality, adoption and scalability across teams.
- Maintain CRM governance, permissions, documentation and best practice.
Reporting, Data & Insights
- Own GTM reporting and KPI visibility across the business.
- Build dashboards and reporting for pipeline, conversion, forecasting, sales performance, customer performance and revenue metrics.
- Deliver actionable insights that support strategic decision-making for leadership.
- Ensure clean, reliable and scalable revenue data across systems.
Cross-Functional Partnership
- Work closely with Sales Leadership, Marketing, Customer Success, Finance and Product.
- Translate business requirements into scalable operational solutions.
- Support planning cycles including OKRs, forecasting, target setting and performance tracking.
Requirements
- Significant experience in Revenue Operations, Sales Operations or GTM Operations within a SaaS business.
- Deep experience owning and optimising RevOps systems and processes in a scaling environment.
- Advanced Salesforce experience (Admin level or higher) with strong expertise across:
- Salesforce Flows
- reporting and dashboards
- API integrations
- complex workflow automation
- data structure and CRM architecture
- Experience as a system owner and power user across multiple revenue tools, including Salesforce, HubSpot and related GTM platforms.
- Strong understanding of the full B2B SaaS revenue funnel — from lead generation through to closed won, expansion and retention.
- Strong analytical skills with experience turning data into commercial insight and recommendations.
- Experience managing cross-functional stakeholders and driving operational change.
- Excellent project management and prioritisation skills with a highly organised approach.
- Comfortable operating both strategically and hands-on.
What's on offer
- Salary of £70,000–£90,000, depending on experience
- Hybrid working in London
- Opportunity to shape and own the Revenue Operations function in a growing SaaS business
- High visibility role with direct impact on commercial performance and company growth
- Collaborative, ambitious and fast-moving team environment
