We're hiring a Sales Ops Manager to own the operational backbone of our sales function. You'll sit between the GTM team and our CRM, making sure no lead falls through the cracks, every touchpoint is tracked, and our pipeline data is clean enough to make real decisions from.
This is a hands-on role. You won't be setting strategy — you'll be making sure the strategy actually gets executed.
What you'll own
- CRM administration across LeadSquared / HubSpot — lead records, stage progression, field hygiene, and workflow automation
- Lead coverage reporting: ensuring 100% of inbound and event leads have logged touchpoints within SLA (24hrs inbound, 48hrs post-event)
- Weekly pipeline health reports for the GTM lead — touch rates, demo conversion, no-show recovery, aging leads
- Building and maintaining dashboards that show where leads are stalling in the funnel
- Setting up automated sequences and nurture enrolment for B and C tier leads
- Flagging reps who are below coverage benchmarks and working with the GTM lead to close gaps
- Managing the post-event lead import and triage process (tagging, assigning, enrolling)
What we're looking for
- 1–2 years in a sales ops, revenue ops, or CRM admin role — ideally at a B2B SaaS or AdTech company
- Hands-on experience with LeadSquared or HubSpot (admin-level, not just user-level)
- Strong instinct for data hygiene — you notice when a field is missing before anyone else does
- Comfortable building reports and dashboards without needing an analyst to help
- Understands the full B2B sales funnel and can translate pipeline numbers into actionable recommendations
- Detail-oriented but moves fast — this is a startup, not a slow-moving ops org
Nice to have
- Familiarity with Amazon advertising or AdTech
- Experience with post-event lead management (conferences, trade shows)
- Exposure to sequence tools (Apollo, Outreach, or similar)
