Job Title: Business Operations Specialist
Job Summary
:The Business Operations Specialist supports the day-to-day operations of the business by improving processes, analyzing performance data, coordinating cross-functional activities, and ensuring operational efficiency. This role works closely with multiple teams to drive productivity, optimize workflows, and support strategic business objectives
.
Key Responsibilities
- Ensure all assigned tasks and responsibilities are completed within prescribed SLA parameters.
- Work effectively on CRM applications to manage and track deliverables.
- Respond to internal and external customer inquiries via email and chat, ensuring timely follow-up.
- Actively participate in team meetings, coordinating and collaborating with colleagues.
- Assist co-workers and share business updates, fostering a collaborative team environment.
- Be flexible to work across time zones, timelines, and extended hours as required.
Essential Requirements
- Strong communication skills (oral and written).
- Quick learner with a positive attitude.
- Team players with the ability to work efficiently in a collaborative environment.
- Graduate (non-technical) with 0.9–1 year of work experience.
- Flexibility of working in shifts
