Diocese of Coventry Multi Academy Trust are looking to appoint an inspirational and highly effective Business Operations Administrator Apprenticeship who is committed to supporting St. Michael's Children & Family Centre to provide excellent services for the children, young people and their families within the community.
Working week
Monday-Friday
31.5 hours per week
all year round
Wage
Actual Salary £13,140, fixed term, full year
Qualification
Business Admistration level 3
Duration: 18 Months
Training Provider: LMP Education
Duties and Responsibilities
Reception
Undertake reception duties to ensure the reception service is welcoming, secure and efficient
by:
Dealing with and signposting enquiries appropriately.
Reception - security, deliveries, appointment bookings, dealing with telephone enquiries, taking messages and passing on as appropriate.
Office Duties
Including:
- Processing incoming and outgoing mail.
- Inputting and retrieving CFC data on to Synergy as directed by the Community Coordinator.
- Undertake routine office duties and use a range of computer software to maintain and generate documents to meet the business needs of the CFC.
Communication
To support the internal and external communication of the CFC by:
- Promotion of Children and Family Centre and partner
services through the relevant digital means.
- Support to implement communications projects and strategies under the
supervision of the Community Coordinator.
- Monitoring and responding to enquiries coming in via the Children & Family
Centre email address.
GENERAL
- Ensure the implementation of policies and procedures that support St. Michael's and safeguard and promote the welfare of children.
- Evaluate office systems and contribute to the improvement of processes.
- To develop and maintain good relationships with partner organisations to support children, young people and families.
- To work flexibly across the CFC to meet the needs of the community.
- To contribute to staff meeting and undertake training and development as agreed with the line manager.
SUPPORTING THE WORK OF THE MULTI ACADEMY TRUST
As part of the Diocese of Coventry Multi Academy Trust, the Children and Family Centre
Manager will be expected to develop and maintain strong, positive relationships with colleagues
in the Multi Academy Trust and wider community.
STRENGTHENING THE COMMUNITY
Leaders should work collaboratively at both strategic and operational levels with parents and
carers and across multiple agencies for the well-being of all children.
Skills and Attributes
- Ability to develop and maintain good relationships with service users, team members and professionals that access CFC
- Ability to use administrative and word processing software competently and have excellent organisational skills
- Ability to use initiative and work as part of a team
- Ability to deal with conflict in a professional manner
- Undertake training as part of the Business Operations and Administrator Apprenticeship delivered by LMP Education
Education And Qualifications
Maths and English at GCSE level A-C (4-9) or functional skills equivalent.
Employer website
https://www.stmichaels.covmat.org/
#LMP-ADMIN
#Jobster
