Company Description Pilot Industries Limited is a leading manufacturer specializing in high-purity Pure Lead (99.97%), Lead Alloys, and Lead Acid Batteries. The company serves diverse industrial and commercial customers that rely on consistent quality and reliable performance. Pilot Industries focuses on innovation and operational excellence to maintain strong market presence in the lead and battery segment. Team members work in a manufacturing-driven environment with opportunities to contribute to process improvements and customer satisfaction. The organization values professionalism, safety, and collaboration across its operations.
Role Description The Sales Operations Coordinator is a full-time, on-site role based in New Delhi. This role supports the sales team by managing order processing, maintaining accurate sales records, and updating customer and product data in internal systems. The coordinator will prepare sales reports, track key metrics, and assist with forecasting and inventory coordination to ensure timely delivery and smooth operations. Day-to-day responsibilities include responding to customer inquiries, coordinating with production, logistics, and finance teams, and ensuring compliance with internal policies and documentation standards. The role also involves assisting in the implementation of sales processes, identifying operational bottlenecks, and supporting continuous improvement initiatives.
Qualifications
- Candidates should possess strong interpersonal skills and customer service abilities to support client relationships and internal collaboration.
- Candidates should possess clear and professional communication skills, both written and verbal, for effective coordination and reporting.
- Candidates should possess knowledge of sales and sales operations to manage pipelines, orders, and performance metrics.
- Candidates should possess basic proficiency with MS Excel or other data tools, and the ability to work accurately with numbers and documentation.
- Relevant experience in sales coordination, operations, or administrative support within manufacturing or industrial sectors is beneficial.
- A diploma or bachelor’s degree in business, commerce, or a related field is preferred.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines are important for success in this role.
