The Analyst will work within the Commercial Operations and Enablement department, who are tasked with encouraging the maintenance, growth and profitability of Emarsys’ New Business Sales and Client Success teams. Spanning across the two distinct areas of Operations and Enablement, we are positioned in a highly influential position within the company. We focus on maximising the potential of the systems, content, processes and tools that serve our centre of excellence.
YOUR KEY RESPONSIBILITIES:
- Focused on Sales and Customer Success, the Sales Operations & Enablement Analyst works alongside the Global and Regional Commercial Operations and Enablement team to drive productivity, efficiency and effectiveness improvements within the UK, Scandinavian and Arab Emirates market.
- Assisting with the local adoption rollout of process, procedures, initiatives and tool adoption, monitoring and management.
- Encouraging effective cross-departmental communications, driving operational excellence across the business.
- Working with the Operations and CRM teams to drive productivity through process optimisation and automation.
- Producing and using reports and dashboards on Salesforce.com and Excel for planning and performance management purposes.
- Working with the Enablement team to coordinate and implement training and learning plans for our commercial teams.
YOUR PROFILE:
- 2-3 years of sales/sales operations/sales enablement experience
- A keen interest in technology, cloud-based marketing and Sales organisations.
- An understanding and knowledge of Excel, CRMs and communication tools. Previous use of Salesforce.com an advantage.
- Analytically-driven and highly organised, with a head for numbers and an eye for detail.
- Excellent written and oral communication skills. Comfortable building rapport with a wide range of personalities across diverse roles and geographies.
- Strong project management ability. Adept at handling and prioritising multiple tasks.
- A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role
- Bachelors or Master’s Degree preferred (or equivalent experience).
- Software as a Service experience preferred
WHAT WE OFFER:
- A job with a dynamic and experienced team of professionals.
- A great working environment, with opportunities to work with and learn from some seriously talented individuals.
- Emarsys Academy - we empower Emarsys employees to inspire excellence by developing their knowledge and skills.
- A company with an international outlook and a good market positioning.
- Be part of the engine that is behind a very fast growing business.
- Competitive remuneration.
- New Emarsys London office 2mins from Kings Cross, London
- Games room, outside balcony and employee café
- Breakfast, snacks and fruit provided daily, Friday drinks