Job description
Company Overview:
Mapsted (www.mapsted.com) is a global leader in innovative location-based technology, distinguished by its proprietary hardware-free solutions. Founded in 2014, the company has pioneered the transformation of data chaos into actionable intelligence through advanced AI and machine learning. Mapsted has meticulously mapped over one billion square feet of indoor space and holds more than 100 patents, showcasing its commitment to trailblazing innovation. Its unique ability to deliver scalable, beacon-free indoor positioning with an accuracy of 1–5 meters places it at the forefront of the industry.
Job Summary:
The Head of Sales Operations is responsible for overseeing and optimizing the entire sales support ecosystem, including sales finance, operations, contract management, enablement, pre-sales, and content marketing. This role ensures smooth cross-functional collaboration, data-driven decision-making, and operational efficiency to support revenue growth and business success.
Key Responsibilities:1. Sales Operations & Strategy
- Develop and implement strategies to enhance sales productivity and efficiency.
- Manage CRM systems, sales processes, and performance analytics to drive continuous improvement.
- Align operations with company-wide revenue goals and strategic initiatives.
2. Sales Finance & Revenue Management
- Oversee revenue forecasting, pricing strategies, and sales financial planning.
- Ensure accuracy in accounts receivable processes, revenue tracking, and financial compliance.
- Work closely with finance teams to optimize sales budget allocations and profitability.
3. Contract & Compliance Management
- Supervise quote management, contract negotiations, and deal approvals.
- Ensure compliance with legal, financial, and regulatory policies in all sales agreements.
- Establish best practices for contract lifecycle management.
4. Bid & Proposal Management
- Oversee the preparation and execution of competitive bids and tender submissions.
- Develop frameworks for proposal efficiency, documentation, and competitive positioning.
5. Sales Enablement & Content Strategy
- Equip sales teams with the necessary training, tools, and resources to improve performance.
- Manage the development of content marketing assets, including sales collateral, case studies, and thought leadership materials.
6. Pre-Sales & Technical Solutions Leadership
- Supervise pre-sales and technical solution teams to ensure seamless product demonstrations and customer engagement.
- Align sales and technical strategies to improve win rates in competitive deals.
7. Cross-Functional Collaboration & Leadership
- Act as a bridge between Sales, Marketing, Finance, Legal, and Customer Success teams.
- Leverage data analytics to provide insights and recommendations for sales performance improvement.
- Mentor and develop team members to foster a high-performance culture.
Key Qualifications & Skills:
- Bachelor’s or Master’s degree in Business, Finance, Sales, or a related field.
- 15+ years of experience in Sales Operations, Finance, Sales Enablement, or Revenue Management.
- Proficiency in CRM platforms (Salesforce, HubSpot, etc.) and business intelligence tools.
- Strong analytical skills with experience in forecasting, process optimization, and revenue tracking.
- Ability to lead diverse teams, including pre-sales engineers, finance specialists, and marketing professionals.
- Proven ability to drive operational efficiency in a scalable, high-growth environment.
Job Type: Full-time
Experience:
- sales operations: 10 years (Required)
Work Location: Remote
