Selected Intern's Day-to-day Responsibilities Include
- Serve as the first point of contact for students, addressing their queries via phone calls and emails to create a positive learning experience.
- Provide product information, support, and guidance to students throughout their learning journey.
- Evaluate and counsel students enrolled in Internshala’s Placement Guarantee Courses (PGC), ensuring their resumes and cover letters align with industry standards.
- Deliver resume feedback and meet monthly targets for resume evaluation and preparation.
- Maintain accurate records of student interactions, payments, and issue resolutions.
- Identify student queries, analyze trends, and provide effective solutions.
- Assist students in making informed decisions by explaining course details, pricing, and benefits.
- Coordinate with internal and external stakeholders to ensure seamless student support.
- Identify and resolve issues in student accounts proactively.
- Support inbound lead management, engage with prospective students, share product details, and pass relevant leads to the sales team.
- Track and analyze data to continuously improve student support services.
What will you learn from this internship?
- You will get the knack of motivating the users and learn how to build relations with them.
- You will also get to know the nitty-gritty of how Internshala, as a product and as a business, works.
About Company: Internshala is a dot com business with the heart of dot org. Our platform aims to augment individuals' professional growth by helping freshers and experienced job seekers find employment opportunities, skill up, create a network, and build a meaningful career.
Our ed-tech platform, Internshala Trainings [https://trainings.internshala.com] offers short-term certification courses to help students, professionals, and job seekers upskill. We also offer beginner-friendly placement guarantee courses that come with industry-recognized certifications and a job guarantee.
