Business Operations Executive / Sr. Executive
Location: Chennai
Department: Supply Chain / Business Operations
Role Summary
We are looking for a highly driven and detail-oriented Business Operations Executive / Sr. Executive to join our supply chain team. The role focuses on end-to-end order lifecycle management, inventory allocation, and cross-functional coordination to ensure timely and efficient product dispatch across multiple channels. This role is ideal for candidates with strong operational thinking, problem-solving abilities, and comfort with tools like Excel and WMS platforms.
Key Responsibilities (KRA)
Purchase Order Management
Manage the entire PO lifecycle – from recording in internal systems/WMS to dispatch tracking.- Ensure accurate entry, timely dispatch, and coordination with vendors.
Inventory Planning & Allocation
- Plan inventory allocation based on lead times, business priorities, and channel availability.
- Optimize inventory for dispatch to reduce losses and maximize opportunity.
Business Opportunity & Loss Mapping
- Track dispatched vs undelivered orders.
- Map lost opportunities and report insights regularly for corrective actions.
Vendor Coordination
- Schedule dispatch appointments with vendors via email and vendor portals.
- Adjust appointments based on business needs while maintaining vendor SLAs.
Cross-Functional Liaison
- Coordinate closely with Operations, Production, and Warehouse teams to ensure availability and readiness of inventory.
- Maintain OTIF (On-Time-In-Full) performance.
Internal Record Maintenance
- Ensure accurate, up-to-date records in Excel/Google Sheets and internal systems.
- Maintain consistent follow-ups and documentation for audits and reviews.
Skills Required
-
Strong proficiency in MS Excel / Google Sheets (Advanced Excel skills preferred)
-
Familiarity with Power BI and/or other dashboard tools (added advantage)
-
Working knowledge of WMS (Warehouse Management Systems)
-
Excellent analytical and logical reasoning abilities
-
Strong interpersonal skills and ability to coordinate across teams
-
Time management and problem-solving orientation
Qualifications
-
Graduate in any discipline (Preferred: MBA in Operations, Supply Chain, Logistics, or related field)
-
Certification in Supply Chain Management, Operations Planning, or relevant tools (Excel, ERP, BI Tools) is a plus
-
1–4 years of relevant experience in business operations, inventory control, or supply chain execution.
About us
Sweet Karam Coffee is one of India’s fastest-growing traditional food brands, on a mission to bring the authentic taste of South Indian snacks, sweets, and staples to modern consumers across the country. With a strong digital-first presence across D2C, B2B, and quick-commerce platforms, Sweet Karam Coffee combines the essence of tradition with the power of technology and efficient supply chain management to deliver nostalgia in every bite.
