Who We Are
Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.
Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
Job Profile
This role provides essential operational support to the Payment Solutions team, managing daily client and sales workflows including account and sub‑account setup, renewals and the handling of inbound client requests. You will also engage directly with clients to ensure smooth processes, support sales effectiveness and help deliver analytical insights that enable faster, informed decision‑making.
Key Responsibilities
Business Management:
- Support the end-to-end sales cycle by helping to optimise processes, maintain data accuracy, and ensure teams have the insight needed to operate effectively.
- Analyse sales performance, pipeline trends, and client behaviours to produce clear, action‑driving reporting and forecasts.
- Partner with Sales, Account Management to identify bottlenecks and support improvement initiatives.
- Maintain and improve CRM data integrity, ensuring information is reliable, timely, and strategically valuable.
- Contribute to efforts to improve and standardise workflows, supporting execution across the business init.
- Participate in continuous improvement initiatives that elevate productivity, client engagement, and commercial outcomes.
Teamwork:
- Act as a primary touch point for management and client teams for all sales operations and reporting work.
- Work with the broader team to monitor, track and report across selected projects.
- Build and maintain great working relationships with key internal stakeholders.
Collaboration:
- Work closely with the PS teams, Operations, Tech, Product and compliance team
- Continue to work closely with PS team to support business requirements
High Professional Standards:
- Maintain lines of communication are free and open between all internal divisions
- Project the highest standards of professionalism to all existing and potential clients
Knowledge & Experience Required
- 1–2 years of work experience in a financial, banking, or accounting environment is desirable
- Familiarity with financial and banking terminology.
- Ability to build positive working relationships with team members, internal stakeholders, and clients.
- Experience working within a multichannel environment e.g. telephone, email, face to face.
- Proven track record of working towards targets.
Skills:
- Strong organisational skills with the ability to prioritise tasks in a fast‑paced environment.
- Clear and confident communicator, both written and verbal.
- IT literate; proficient in CRM, PowerBI, Excel, Word. Exposure to the reporting and dashboard creation.
- Willing to take initiative and work under their own direction.
- Commercial and business acumen.
- Strong attention to detail and accuracy when handling client and account information.
Education:
- Degree level or equivalent - desirable
Languages:
- Fluent in English – essential
- Other European Languages – desirable
Personal Attributes:
- Adaptable and flexible when priorities shift.
- Personable, approachable, and confident.
- Self‑motivated, responsible, and comfortable working independently where appropriate.
- Professional, with an analytical and considered approach to tasks.
- Target‑driven mindset with enthusiasm to learn and grow.
- Collaborative team player.
Please note: This is a full-time, permanent position with an opportunity to work hybrid in our London office.
What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button
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Diversity and Inclusion
Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.
All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.
