Business Operations Manager, Core Shopping

Amazon • Full-time • Seattle, WA, US • 2w ago

Description

Business Operations Manager

We're looking for a results-driven strategic operator to be the Business Operations leader for the Core Shopping Organization—a 3,300-person org at the heart of

Amazon's shopping experience. Reporting directly to the VP, you'll operate as a strategic partner and force multiplier driving operational excellence, enabling

effective decision-making, and fostering a high-performing, inclusive culture. This role is pivotal in aligning cross-functional initiatives, managing business

rhythms, and ensuring seamless execution of strategic priorities across WW Stores and Amazon. You'll work closely with senior leaders across the organization, as

well as key partners in PR, finance, recruiting, and HR. If you thrive on making large organizations smarter, faster, and more agile, this is your stage.

Key job responsibilities

You'll own the operating cadence for Core Shopping—leading and managing business rhythms including leadership meetings, all-hands, and planning cycles. You'll support annual operating plan (OP1/OP2) development and execution, working with senior leaders to set strategy and priorities. You'll drive cross-functional initiatives and ensure timely execution of key priorities. The role requires serving as a trusted advisor and thought partner to leadership, enabling clarity, focus, and speed. You'll manage communications and change management across the organization, and support organizational health efforts including culture, inclusion, and team effectiveness. You'll coordinate with finance, HR, and other support functions to ensure operational efficiency—including headcount management and communication to hiring managers. You'll build dashboards and reporting frameworks that translate complex data into actionable insights for the VP and leadership team. You’ll anticipate business needs and identify risks before they become problems. You'll lead special projects and initiatives that span multiple teams, and prepare materials for CEO, S-team and board-level reviews, ensuring Core Shopping's story is told with precision and impact.

About The Team

We build the foundational shopping experiences millions of customers rely on every day. Product discovery. Selection. Purchase. Seamless across mobile, desktop, voice, and whatever comes next. Our work directly shapes how customers find and buy what they need—and sets the industry standard for retail. Join us to define the future of shopping at a scale few teams ever touch.

Basic Qualifications

Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
8+ years of program or project management experience
8+ years of managing, analyzing and communicating results to senior leadership experience
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

Experience delivering projects within scope, time, budget and quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 137,600.00 - 186,200.00 USD annually

Company - Amazon.com Services LLC

Job ID: A3192199

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