Sales & Marketing Operations Manager
Manchester – 3 days office, 2 days Home Working
£45-55k + OTE £70-75k
Environment:- MSP, Networking, Cyber Security, Networks, Unified Comms, Contact Centre, Marketing, Analytics, Outsourced SDR Management, Revenue Streams.
We’re looking for a commercially minded, data-driven Marketing/Sales Operations Manager to play a pivotal role in building and optimising a high-performing marketing-to-sales engine.
This is a fantastic opportunity to join a growing organisation in a foundational role, where you’ll shape the systems, processes, and insights that drive new business growth. You’ll work closely with marketing, sales, and external partners to establish a best-in-class SDR function and ensure alignment across the entire revenue lifecycle.
The Role
You’ll take ownership of the end-to-end revenue engine, ensuring campaigns, data, and processes effectively convert into qualified pipeline and revenue.
Key responsibilities include:
Revenue Engine & Funnel Management
- Own the full marketing-to-sales funnel
- Define lifecycle stages and optimise conversion rates
- Maintain a single, trusted view of performance across CRM platforms
HubSpot & SDR Infrastructure
- Design and implement scalable sales processes
- Build pipelines, lead routing, automation, and reporting dashboards
- Support the launch of a new SDR function
SDR Enablement & Readiness
- Define workflows, KPIs, and operating cadence for SDRs
- Collaborate with external SDR partners to ensure successful onboarding
- Ensure systems, messaging, and processes are ready ahead of hiring
Data, Targeting & Enrichment
- Build and manage high-quality data for inbound and outbound activity
- Develop target account lists and enrich data using modern tooling
- Improve targeting precision and prioritisation
Campaign Performance & Insight
- Deliver clear reporting on campaign effectiveness and pipeline impact
- Analyse conversion metrics and marketing contribution to revenue
- Turn data into actionable recommendations
Marketing & Sales Alignment
- Act as the operational bridge between teams
- Improve lead quality, follow-up processes, and feedback loops
- Support account-based and sector-focused strategies
External Partner Management
- Work closely with outsourced SDR providers
- Ensure alignment on systems, messaging, and performance visibility
Continuous Optimisation
- Identify funnel inefficiencies and implement improvements
- Enhance speed-to-lead, conversion rates, and pipeline quality
Experience:
- 2–5 years in RevOps, Sales Ops, Marketing Ops, or similar
- Experience with CRM/automation platforms (HubSpot and/or Salesforce preferred)
- Background in B2B environments (tech/services ideal)
Skills & Knowledge:
- Strong understanding of CRM systems, data, and reporting
- Experience or interest in data enrichment tools (e.g. Clay, ZoomInfo)
- Ability to build dashboards and generate actionable insights
- Commercial awareness of how activity drives revenue
Personal Attributes:
- Collaborative and confident working across teams and partners
- Strong communicator who can simplify complex data
- Proactive, hands-on, and comfortable building from scratch
- Adaptable and eager to learn in a fast-paced environment
Apply now for full details
