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職務内容:
The Sales Operations Supervisor plays a critical role in supporting the frontline sales team by driving data-driven decision-making, optimizing sales processes, and enhancing overall commercial performance. This role requires strong analytical capabilities, excellent communication skills, and the ability to operate effectively in a dynamic, fast-paced environment.
Job Responsibilities
- Develop and manage Salesforce reporting processes, including dashboards and analytics for sales forecasting, pipeline tracking, and key performance metrics.
- Analyze and consolidate sales data to provide insights on forecasts, trends, opportunities, wins/losses, and competitive market activities
- Coordinate and support weekly and monthly sales updates for executive reporting, including inputs for quarterly business reviews.
- Apply data analysis and visualization techniques to translate complex data into actionable business insights.
- Lead pipeline review calls with the Business Development teams.
- Support the development and execution of sales operations strategies and initiatives aligned with business priorities.
- Prepare high-quality, targeted presentation decks for regions, countries, clients, and service lines.
- Partner with Commercial Operations leaders to identify process gaps, bottlenecks, and inconsistencies; implement data-driven improvements to enhance sales performance.
- Plan and execute physical events, virtual events, and webinars in collaboration with the Marketing team, including developing event materials and speaker content.
- Design, implement, and manage marketing campaigns to promote products and services across supported regions.
- Monitor and manage campaign budgets and expenses.
- Support onboarding of new sales representatives.
- Provide ad hoc reporting and support business reviews, presentations, and management reporting as required.
Job Requirements
- Possess Bachelor’s degree in Business, Finance, Analytics, or a related field.
- Possess 3–5 years of experience in sales operations, business analysis, or process improvement roles, with strong analytical and problem-solving skills.
- Display working proficiency in Salesforce, Microsoft Excel, PowerPoint, and other Microsoft Office applications.
- Demonstrate strong analytical mindset with keen attention to detail and accuracy.
- Excellent communication skills (written, verbal, and presentation), with the ability to work independently and collaborate cross-functionally.
- Willing to work across multiple time zones and effectively engage with stakeholders from diverse cultural backgrounds.
社員タイプ:
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
