The Sales Analyst role is to accelerate sales by providing the sales team and all business stakeholders with accurate and timely support throughout the sales cycle. This position is recognized as a process expert and serves as a trusted advisor on order requirements during the sales process.
Responsibilities:
Presales support
- Assist Sales in opportunity / with the undertaking risk analysis.
- Drive internal deal review with key stakeholders such as: Legal, Revenue, Order Operation, logistics, and channel.
- Partner with Account Managers and Sales Management to provide customers with an appropriate level of Sales and Technical support including quotations, product configurations, competitive positioning, references, etc. to meet the customer's needs
- Provide incremental Sales opportunities through upgrades offering
PO booking support
- Support the Order operation team with required information and approval to process the PO.
- Assistance with shipping and management of escalations.
- Proactive Identification and management of errors to enable a resolution for bookings.
Post Booking Management
- Responsible for Relationships with Customers and partners with an emphasis on problem resolution and customer satisfaction.
Sales support
- Support Key Clients & Resellers as part of a strategic sales plan.
- Assist and help scale sales processes to increase rep productivity, revenue booking, and accurate forecasting as well as improve CRM usage and compliance.
- Position and promote benefits and functionality of solutions.
- Maintain competence in areas of Product, Technology, Sales and Competition.
- Represent the Client needs across multiple internal organizations with urgency and initiative.
Basic Qualifications:
- 5 years of Sales operations, or equivalent
- 3 years’ advanced user experience with Salesforce.com
- 5 years’ experience supporting a field sales force
- 5 years’ experience calling on, and supporting Fortune 1000 companies
- Bachelor’s degree or in Business Administration or equivalent
- Results oriented, Self-Starting, highly motivated with strong leadership skills
- Excellent verbal and written communications skills
- Ability to manage complex and multifaceted assignments simultaneously
- Ability to professionally drive and interact with Enterprise customers.
- Proven track record within Sales; using solid sales processes and methodologies
- Strong attention to detail
- Advance level database skills and all MS Office Tools
