We are looking for a proactive, data-driven operator who enables revenue acceleration through cross-functional alignment, operational structure, and scalable process execution.
Ideal Candidate Profile
The ideal candidate:
- Solves problems with a solutions-first and commercially minded approach.
- Works cross-functionally (Business Development, Finance, Legal, Operations, Product) and influences without authority.
- Is data and insight-driven, using forecasting trends, CRM accuracy and performance analytics to guide decisions.
- Balances operational discipline with adaptability, knowing when to enforce structure and when agility is required.
- Is automation minded, continuously identifying workflow friction and applying tools/systems to reduce it.
- Drives change adoption to enable improved processes and interdepartmental alignment.
- Converts deal learnings and operational insights into repeatable frameworks that improve future velocity.
- Communicates clearly at an executive level while demonstrating ownership, urgency and accountability.
Responsibilities
- Own commission tracking, approvals and accuracy governance; manage the commission calculation framework, ensure accuracy and enforce approval workflows for sales and partner compensation.
- Manage contract repository and agreement flow processes; maintain the version-controlled library of agreements (MSAs, SOWs, partner documents, exception logs), track changes and oversee internal routing and approval SLAs
- Own the partner collaboration platform; build and maintain the partner collaboration tool, ensuring structured updates, joint planning visibility and adherence to standards.
- Lead CRM architecture, reporting and GTM alignment; drive system buildout, automation and revenue dashboard visibility to support forecasting accuracy, partner visibility and lifecycle tracking.
- Own forecast adherence and tracking; monitor forecast accuracy, surface variances and work with Sales and leadership to initiate corrective actions.
- Integrate internal cross-collaboration tools (with system owners); collaborate with Product, Finance and Ops to ensure operational insight alignment with GTM and partner workflows.
- Project manage content calendar and event preparedness (initially); coordinate internal stakeholders and outsourced agencies to drive strategic GTM content delivery and partner/customer event readiness.
- Execute strategic projects assigned by the President of Revenue/Growth and broader leadership; deliver operational and analytical initiatives tied to revenue acceleration and process optimization.
Perform deal analysis and learning capture; review major deals to extract key lessons, refine pricing and positioning frameworks and enhance GTM and partner playbook development
Requirements
- 3–5 years of RevOps/Sales Ops/Business Ops experience in B2B SaaS, with hands-on ownership of CRM accuracy, forecasting, and core SaaS metrics (ARR, MRR, churn, pipeline, conversion rates).
- Bachelor’s degree in business, technology, or a related field is preferred.
- Prior experience handling US clients and working closely with Account Executives and SDR teams to drive GTM alignment.
- Strong command of at least one major CRM (Zoho, HubSpot, or Salesforce), advanced Excel proficiency, and familiarity with automation tools (workflows, Zapier/Make); BI/reporting experience is preferred.
- Excellent analytical, communication, and stakeholder-management skills, with the ability to influence cross-functionally and operate in fast-paced environments.
- Process- and automation-focused, with experience managing commissions, contracts, dashboards, and structured GTM workflows.
