Full-time: Hybrid
Manchester or London
Up to £120,000 per annum D.O.E
The Head of Revenue Operations will own the end-to-end revenue operating system at Lunio spanning strategy, systems, data, and operational execution. You will ensure that our go-to-market teams are aligned around a shared revenue framework, supported by scalable processes and best-in-class tooling.
This role requires someone who can operate both strategically and tactically, defining the operating model while also ensuring it is implemented effectively in systems and workflows. You will also play a key role in driving operational accountability across the GTM organisation, ensuring that processes are followed, pipeline is managed effectively, and teams operate with discipline.
The successful candidate will report to the CFO and partner closely with the CEO and GTM leadership as stakeholders to bring clarity, structure, and operational excellence across marketing, sales, and customer success.
Key Responsibilities
Revenue Strategy & Operating Model
- Design and implement the revenue operating model across marketing, sales, and customer success
- Align the organisation around shared definitions, funnel metrics, and lifecycle stages
- Partner with GTM leadership on pipeline generation, conversion optimisation, and revenue forecasting
- Translate business strategy into scalable operational frameworks
Pipeline, Forecasting & Performance
- Own the company’s revenue forecasting framework and reporting infrastructure
- Define and track core funnel and pipeline health metrics
- Identify revenue risks and opportunities through pipeline and performance analysis
- Support sales leadership in driving pipeline discipline and deal governance
- Help enforce operational standards that ensure reps maintain accurate pipelines and forecasting inputs
Systems & Revenue Architecture
- Own the revenue tech stack and ensure it supports scalable growth
- Manage and evolve the core platform architecture including:
- Salesforce (CRM)
- HubSpot (Marketing Automation)
- Gong (Sales Intelligence and Forecasting)
- Redshift data warehouse
- Evaluate and implement additional platforms where needed, including customer success and revenue analytics tooling
GTM Enablement
- Partner with sales leadership to design and implement scalable sales enablement frameworks that improve rep productivity and consistency
- Define and operationalise key sales processes including qualification frameworks, deal progression, and pipeline management standards
- Ensure sales teams are equipped with the tools, content, and data required to effectively engage prospects and progress opportunities
- Work closely with marketing and product teams to align messaging, sales collateral, and value propositions across the buyer journey
- Identify opportunities to improve sales performance through enablement programs, coaching insights, and data-driven feedback loops
- Leverage insights from sales intelligence platforms (such as Gong) to identify best practices, improve sales execution, and reinforce effective behaviours across the team
AI & GTM Engineering
- Identify opportunities to leverage AI and automation across the go-to-market engine
- Work with GTM teams to improve productivity and performance through:
- AI-driven insights
- Workflow automation
- Data enrichment
- Outreach optimisation
- Operational tooling
- Stay current with emerging technologies and apply them pragmatically to improve efficiency and decision-making
Data, Insights & Decision Support
- Establish a single source of truth for revenue data
- Build dashboards and reporting frameworks for executives and GTM teams
- Enable data-driven decision making across the organisation
Stakeholder Management
- Partner closely with senior stakeholders across Sales, Marketing, Finance, and Product
- Provide strategic guidance while confidently challenging assumptions and driving alignment
- Act as a trusted advisor to GTM leadership and the executive team
Team Leadership
- Build and scale the Revenue Operations function over time
- Define the structure, hiring plan, and operating cadence for the RevOps team
What makes a great Head of RevOps at Lunio?
- Demonstrated experience in leading a team in Revenue Operations, Sales Operations, or GTM Operations
- Proven experience leading end-to-end RevOps in a B2B SaaS environment
- Experience partnering with executive leadership in scaling companies
- Previous experience building or leading RevOps teams
- Experience implementing and optimising modern GTM technology stacks
If you think you've got what it takes to be the next Head of Revenue Operations at Lunio we can't wait to hear from you and have you join our journey!
Apply below by attaching your CV & answering the 2 screening questions 🚀🔥
💡Application Guidance💡
Before you hit apply…
In addition to your covering letter we are asking you to complete two additional questions. Think of them as your chance to show us who you are beyond your CV: no fluff, no filler, just the good stuff.
We genuinely read every answer, but we can only review applications where both are completed.
Now, here's the slightly ironic bit; we're a company that champions AI every single day, but for this part of the process, we'd love you to leave it on the bench. These questions are about getting to know you, your thinking, your experiences, your voice. AI can't do that justice.
