This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2514304
Ampcus Inc. is a certified global provider of a broad range of
Technology and Business consulting services. We are in search of a
highly motivated candidate to join our talented Team.\
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- Job Title:**Sales Operations Analyst I.\
- Location:**Boise, ID.\
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**Description:**
**Job Summary:**
- Under close supervision, responsible for managing delivery schedules
according to customer need and factory capacity.
- This position involves communicating schedules directly with the
external customer, negotiating order expedites, meeting contractual
commitments and managing forecast changes internally and externally
to meet revenue goals.
**Principal Duties & Responsibilities:**
- Communicate delivery timing to the customer for both new and reuse
equipment globally.
- Interface directly with customer to optimize delivery schedules to
meet internal revenue targets and correct any forecast errors.
- Collaborate with sales to strategically negotiate and adjust
delivery schedule to meet revenue goals.
- Provides delivery performance metrics as requirement for customer
scorecards, influencing and negotiating most favorable results.
- Reconciliation of fees and remedies associated with on-time delivery
(this may include credit memos for transit reimbursement to the
customer).
- Employ mechanisms such as expedite and cancellation fees to mitigate
impacts to the manufacturing lines, per department strategy.
- Resolve customs related issues including working with customer
logistics teams or carrier.
- Maintains confidentiality and security of customers, products, and
materials.
- Schedule and contribute to multiple customer meetings regarding
forecast, order and delivery.
**Intake Notes:**
- Customer-facing experience is required.
- Will be supporting Micron, Boise, ID.
- POC for any product ordering.
- Liaison between Client & Japan.
- Excellent verbal & written communication skills required.
- Bilingual in Japanese Language skills strongly preferred.
- Familiarity with data analysis, logistics and supply chain.
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**Knowledge, Skills, & Abilities (KSAs):**
- Solid analytical skills with ability to independently troubleshoot
issues and employ critical thinking to solve Client problems.
- Proficient in Microsoft Excel and familiar with other Microsoft
Office applications.
- Good communication skills, with the ability to interact respectfully
and effectively with team members and stakeholders.
- Detail-oriented with good organizational abilities and the capacity
to manage time effectively.
- Self-driven worker that requires minimal oversight to perform
successfully.
**Competencies:**
- Technical knowledge: Ability to understand basic operation of
products and semiconductors.
- Market awareness: Basic understanding of semiconductor industry
trends market awareness.
- Customer service skills: Ability to understand customer needs,
contributing to positive customer interactions and experiences.
**Minimum Reqs. - Education/Exp:**
- Bachelor\'s or Associates Degree with 4 years of related experience;
or 8 years of experience in lieu of degree. Degree in Supply Chain,
Business or related field preferred.
- 6 months to 1 year of experience directly communicating with
customers.
Ampcus is an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin,
age, protected veterans or individuals with disabilities.
