Sales Operations Manager
Central London (Hybrid — 4 days in the office)
Up to £110K + 15% bonus
One of the fastest-growing B2B intelligence and advisory businesses in Europe is looking for a Head of Revenue Operations to help power the next phase of an exceptional growth story.
Backed by recent investment and with aggressive expansion firmly in the plan, this company counts some of the world's most recognisable enterprises among its membership and has earned multiple major industry accolades. Their influence at the C-suite level of global blue-chip organisations is growing fast — and so is the business behind it.
The Role
Reporting directly to the COO and sitting at the heart of the commercial leadership team, this is a role for someone who wants to make a sales team genuinely better — not just report on them. You'll own the infrastructure, the insight and the coaching that turns a good commercial team into a great one.
The commercial model matters here. This is a high-ACV, low-volume business — a small number of very high-value enterprise memberships with long relationship cycles and C-suite buyers at Fortune 500 and FTSE 100 companies. If you've operated in an enterprise, relationship-led environment where every account in the pipeline matters, the sales cycle is complex, and the numbers on the board mean something — this is your world.
This isn't a team management role. It's a high-impact, high-autonomy individual contributor position where your influence comes from the quality of your thinking, the rigour of your process, and the trust you build with the people around you.
What You'll Be Doing
Enabling the sales team to perform at their best — this is the heart of the role. You'll own rep-level performance data, run regular coaching conversations with reps and sales leaders, build the playbooks and qualification frameworks that create consistency, and make sure the commercial team spends 90%+ of their time on value-adding activity rather than admin. You'll also own the automation roadmap that makes that possible.
Owning exec and board-level sales forecasting — building and running the pipeline management processes, deal-level reviews, and forecasting cadence that give leadership real confidence in the numbers. You'll support Finance on board pack development and be the person who knows when the forecast is wrong and why.
Owning the GTM tech stack strategy — evaluating, rationalising and directing the tooling (Salesforce, Clay, Gong and beyond) with an AI-first lens. You don't need to build everything yourself, but you need to know exactly what good looks like and be able to make it happen. You'll also drive the outbound process improvements and lead engagement initiatives that make sure no qualified opportunity falls through the cracks.
Acting as a trusted commercial partner to the COO, CEO and sales leadership — translating data into decisions, challenging assumptions with evidence, and influencing strategy at the highest level.
What We're Looking For
You're a senior RevOps leader with the gravitas to sit in the room with the COO and CFO and be taken seriously — and the operational depth to diagnose where a sales team is underperforming and fix it. You're as comfortable coaching an Account Director through a complex deal as you are presenting the quarterly forecast to the board. You combine strong Salesforce and GTM tech fluency with a genuinely curious, AI-literate mindset — and you've worked in environments where deals are complex, relationships are long, and losing a single account matters.
You're not looking to build a large team around you. You're energised by direct impact, personal ownership, and the kind of influence that comes from being indispensable to leadership — not from headcount.
5+ years in Revenue Operations, Sales Operations or a closely adjacent B2B role. Experience in subscription, membership, retainer or high-ACV enterprise B2B models is a strong plus. Background in information services, professional services or advisory businesses a significant advantage.
What's On Offer
Competitive salary and bonus
Unlimited holidays
Private healthcare and life insurance
Enhanced pension and parental leave
Custom-designed offices in Central London — free breakfasts, great team
Central London, hybrid — 4 days in the office
If you're a RevOps leader who wants to make a commercial team genuinely better — not just measure them — we want to hear from you.
