Company Description KNS Restaurants began in 2013 as “Pizza Town” in Kalewadi and quickly expanded, opening a second branch in Kaspate Vasti (Wakad) in 2014 and rebranding as “KNS.” The main branch was established in Ajmera in April 2015, and since then the company has grown across PCMC and other locations. KNS Restaurants is focused on continued expansion while maintaining strong roots in the local community. The brand is widely recognized for its consistent quality in food and service. Team members join a growing organization that values reliability, customer satisfaction, and operational excellence.
Role Description The Business Operations Manager is a full-time, on-site role based in Pune. This position oversees day-to-day restaurant operations across locations, ensuring smooth workflows, adherence to quality standards, and alignment with company policies. The role includes monitoring financial performance, optimizing inventory and supply chain processes, and coordinating with branch managers to improve efficiency and guest experience. The Business Operations Manager will analyze operational data, identify areas for improvement, and implement programs to support growth and profitability. This role collaborates with leadership to set operational goals, supports staff training and performance review processes, and ensures compliance with health, safety, and regulatory requirements.
Qualifications
- Strong Business Operations and Operations Management skills, with experience overseeing multi-site or multi-department activities.
- Proficient Analytical Skills to interpret operational, financial, and performance data, and make data-driven decisions.
- Program Management capabilities to plan, implement, and monitor initiatives that improve efficiency and service quality.
- Solid understanding of Finance, including budgeting, cost control, and basic financial reporting.
- Relevant experience in the restaurant, hospitality, or retail sector preferred, with a track record of managing teams.
- Excellent communication, organizational, and problem-solving skills, with the ability to work in a fast-paced environment.
- Bachelor’s degree in Business, Management, Hospitality, or a related field is beneficial; equivalent experience will be considered.
- Comfort with on-site leadership, including hands-on involvement in daily operations and staff support.
