📋 Job Description - Business Operations Executive
💼 Job Title: Business Operations Executive
🏢 Department: Operations / MIS Management
📍 Location: Ahmedabad
⏳ Experience Required: 1–3 Years
🤝 Working Closely With: Q-Commerce, E-Commerce, Sales, Warehouse, Finance, & Platform Teams
💰 Remuneration: As per company standards / To be discussed based on candidate merit
📝 Job Summary
We are looking for a Business Operations Executive to manage day-to-day business data, systems, reporting, and operational coordination across the company. The role will own system compliance, backend transaction health, operational data maintenance, and cross-functional visibility while working closely with Q-Commerce, E-Commerce, Sales, Warehouse, Finance, and platform teams to ensure smooth operations, accurate data, and timely execution.
📊 Results
Provide additional support in the broader operational workflows, commercial systems architecture, and business performance tracking processes as required by the reporting manager.
⚙️ Responsibilities
- 💻 System Data Management: Manage and maintain critical business data across Unicommerce, Odoo, and other core operational platforms.
- 🔄 Transactional Architecture Integrity: Ensure accurate and timely system updates of customer orders, inventory levels, SKU listings, product pricing matrices, information assets, and day-to-day transactions.
- 📈 Management Information Systems (MIS): Prepare and regularize daily, weekly, and monthly MIS performance dashboards and reports for executive management decision-making.
- 🕵️♂️ Operational Metric Tracking: Track, review, and evaluate sales performance, order pipelines, live inventory positions, internal stock movements, product returns, cancellations, and other core execution metrics.
- 🔍 Data Reconciliation Protocols: Reconcile system transactions with physical warehouse inventory layouts and platform operational records to identify, log, and reconcile discrepancies promptly.
- 🚀 Cross-Functional Growth Support: Support Q-Commerce, E-Commerce, and traditional Sales channels with dedicated reporting, backend database queries, and custom operational data points.
- 🗣️ Inter-departmental Coordination Management: Coordinate systematically across Warehouse operations, Corporate Finance, Channel Sales, and third-party platform management to triage and resolve live execution hurdles.
- 🎯 Quality Control Audit Metrics: Monitor end-to-end data accuracy structures to ensure real-time synchronized data updates flow completely across all corporate systems.
- 💡 Process Optimization Analysis: Identify operational process gaps, systemic data exceptions, and operational distribution inefficiencies, actively engineering robust corrective workflows.
- 📂 Documentation Infrastructure Management: Maintain perfectly organized documentation structures, compliance files, and historic operational transaction logs.
- 🧠 Ad-Hoc Strategic Support: Support senior executive management panels with custom, fast-turnaround ad-hoc data extractions and business analysis models.
🔑 KPI Indicators
- 🎯 Data & System Accuracy Metrics: Document, trace, and maintain zero-defect standards for database entry points, order streams, and pricing updates across Odoo and Unicommerce.
- ⏰ Timely Management Reporting: Establish flawless execution workflows for daily, weekly, and monthly MIS delivery matrices, ensuring compliance with strict management schedules.
- 📦 Inventory Reconciliation Excellence: Secure regularized systemic reconciliations against warehouse stock records to maximize system data matching accuracy and lower system variances.
- ⚡ Operational Efficiency & Issue Resolution: Track cross-functional issue remediation logs, demonstrating reduced resolution cycles for operational gridlocks and workflow exceptions.
🎓 Experience (Industry type & Duration)
- ⭐ Preferred: FMCG / Food industry operational background is highly preferred.
🏫 Qualification
- 📜 Essential: Bachelor’s or Master’s degree in Business Administration, Information Systems Management, Commerce, Statistics, Corporate Operations, or a completely synchronous operational stream.
🌟 Preferred Skills
- 🖥️ Prior working experience managing Unicommerce ERP and Odoo systems framework infrastructure.
- 📊 Advanced technical mastery over MS Excel and Google Sheets data functions (e.g., pivot architectures, complex lookups, data string macros).
- 🏭 Comprehensive grasp of physical warehouse inventory lifecycles, purchase orders, sales channels, and corporate operations logic.
- 🧩 Sharp analytical processing capability matched with dynamic problem-solving competencies.
- 👁️ Meticulous attention to detail and a high baseline standard for cross-system database accuracy.
- 🗣️ Excellent interpersonal communication capabilities and structured cross-functional team coordination skills.
- 🤹 Demonstrated ability to prioritize multiple parallel operations work streams effectively within fast-paced ecosystems.
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