Come join our mission
At Lawpath, we're revolutionising the way legal and accounting services are delivered! ð
As Australia’s largest online platform for Legal, Accounting, and Business Support, we’ve helped over 400,000 businesses save more than $100 million in fees!
Join our dynamic team and be part of a company that is transforming the legal and accounting landscape. We make it easy to start and run a business with our all-in-one technology platform. Come along on the journey as we aim to support 1,000,000 businesses by 2030!
At Lawpath, you'll have the opportunity to work with talented professionals who are passionate about making a real difference. This includes working alongside the 2024 winners of the Young Entrepreneur Awards and contributing to one of the top innovative firms across Asia-Pacific. Come along on this ride to help small businesses turn their dreams into a reality!
About The Role
We are currently hiring for a Sales Operations Analyst to manage the workflow of our sales processes and ensure the implementation of sales strategies to further our growth. Reporting to the Digital Transformation Manager, you will ensure the cohesion of sales and marketing processes while managing workflows, maximising process adoption, and extracting insights from data.
Your Day-to-day Responsibilities Will Include
- Managing and maintaining all lead entries into Salesforce (CRM) ensuring the correct assignment to the correct team/individual and activity levels are achieved
- Managing and maintaining sales data in Salesforce (CRM) and other software programs
- Providing models and organising statistical studies for the Sales Department
- Developing and maintaining daily, weekly, monthly, and quarterly reports
- Creating, managing and maintaining sales best practices including process adherence with Sales Representatives by assisting Sales Leaders.
- Documenting all sales processes including, Salesforce usage, training materials, lead allocation sand their integration with other touchpoints (marketing, product, etc)
- Assisting in the development of key process documentation to inform current and future state analysis
- Liaising with key stakeholders to understand data, reporting, and technical requirements for business areas
- Developing and assisting with business case development
- Analysing and documenting technical solution requirements
- Evaluating vendor products and solutions where required
- Supporting implementation of new processes and systems through change management
To Be Successful, You Will Need
- 3+ years of experience in sales, operations or similar field. Startup and/or SaaS experience strongly preferred
- Demonstrated experience in Salesforce operations (primarily data manipulation, record management, and reporting/dashboards)
- Strong competency in Sales process development and optimisation
- An entrepreneurial spirit with a bias towards action and an ownership mentality of the things that you do
- Experience in supporting a growing sales team and ensuring CRM adoption
- The desire to constantly innovate and improve upon the processes and frameworks that are in place
- Experience in translating processes to flowcharts and wireframes
- The ability to adapt to change and manage conflicting priorities
Amazing Benefits We’ll Provide
Our benefits are designed to help everyone enjoy a fulfilling, productive and balanced life in & out of work. Find out more at: http://bit.ly/3QLA5uO. Some of our benefits include:
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A generous ESOP to reward your hard work.
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An additional paid day of leave for your birthday.
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Generous parental leave policy for parents and carers.
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A genuine flexible work-from-home policy to help you balance work and life.
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Annual Learning Stipend to support your personal and professional growth.
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Mentoring Program with guidance from accomplished business leaders.
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Culture of transparency, supported by CEO Town Halls, employee feedback surveys, and monthly department performance reports.
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Culture Calendar with monthly activities, birthday cake celebrations, and team-building events.
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Discounted gym membership just a 2-minute walk from our office.
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End-of-trip facilities to make commuting smooth & easy.
This is a great opportunity to join a fast growing and sociable company in an exciting new industry. Please apply with your CV.
You need to have full legal working rights to work in Australia to be considered for this position.
